Privacy Policy
What this policy covers
Privacy is one of the key policies that Vietnam The Finest highly values when customers shop on our platform. We retain customer information only for the duration required by law or for the purposes for which it was collected. Customers can visit the website without providing any personal information. While visiting the website, customers remain anonymous unless they have an account and log in with their username and password.
Personal Information Collection
We will collect various information from customers when they wish to place an order on the website. We collect, store, and process customer information for purchasing purposes and future notifications, as well as to provide services. Collected personal information includes: name, gender, date of birth, email, address, delivery address, phone number, payment details, card information, or bank account details.
Use of Personal Information
We use the information provided by customers to:
Process orders, provide requested services, and information via the website.
Manage customer accounts.
Verify and conduct online transactions.
Send notifications or promotional programs upon request. We may transfer customers’ names and addresses to third parties for delivery purposes (e.g., courier service providers).
Personal Information Security
By providing personal information, customers agree to the terms stated above. We are committed to securing personal information by various measures, including:
Storing information in a secure operating environment certified by the Ministry of Industry and Trade.
Implementing transaction safety and information security policies.
Providing information to authorities as required by law.
Customer Rights
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Customers have the right to request access, correction, or deletion of their personal information.
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Customers can request to stop the use of personal data for marketing purposes. We are committed to complying with data protection regulations and continuously improving security measures.